At Evangel Publishing Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with epmedicalbooks.com, purchase our books or products, contact us, or use any services available through our website.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect certain information, including:

Personal Information

When you contact us, place an order, register an account, or otherwise interact with our website, we may collect:

• Full name
• Email address
• Phone or mobile number
• Billing and shipping address
• Delivery information
• Account information
• Order and transaction details
• Information provided through contact or enquiry forms

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Website pages visited
• Date and time of access
• Referring website or webpage
• General usage and interaction information

This information helps us understand how visitors use our website and improve its functionality and performance.

2. How We Use Your Information

We may use the information we collect for legitimate business purposes, including to:

• Process and fulfill orders
• Arrange delivery of purchased books and products
• Respond to enquiries and customer support requests
• Communicate with you regarding your orders or enquiries
• Provide information about our publications, products, and services
• Improve our website, products, and customer experience
• Maintain website security and prevent fraudulent or unauthorized activity
• Maintain business and transaction records
• Comply with applicable laws and legal requirements

We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without appropriate notice or, where required, your consent.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and support website functionality.

Cookies are small text files stored on your device by your browser. You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.

4. Order and Payment Information

If you purchase products through our website, information necessary to process your order may be collected, including your contact, billing, shipping, and transaction-related information.

Where payment services are provided by third-party payment processors, your payment information may be processed directly by those providers according to their own privacy policies and security practices.

We do not intend to retain complete payment-card information on our website unless such retention is specifically required and lawfully permitted.

5. Sharing of Information

We do not sell, rent, or trade your personal information for monetary gain.

We may share limited information with trusted third parties when necessary to operate our business or provide services to you. These parties may include:

• Payment service providers
• Shipping and delivery partners
• Website hosting and technology providers
• Website security and analytics service providers
• Professional advisers and service providers
• Government authorities or law-enforcement agencies where legally required

Third-party service providers are expected to handle information responsibly and only for legitimate purposes related to the services they provide.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, enforcing agreements, and complying with applicable legal and regulatory obligations.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, services, platforms, or resources.

If you follow a link to a third-party website, that website will operate under its own privacy policy and terms. We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage users to review the privacy policies of any external website before providing personal information.

9. Children’s Privacy

Our website is intended for general users, including healthcare professionals, students, educators, authors, researchers, and other interested visitors.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

10. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Withdraw consent where processing is based on consent
• Object to or restrict certain types of processing
• Request information about how your personal information is used

Requests will be reviewed and handled in accordance with applicable laws and legitimate business or legal requirements.

11. Marketing Communications

If you choose to receive promotional or informational communications from us, we may use your contact information to send relevant updates about our publications, books, services, offers, or other company information.

You may request to stop receiving non-essential marketing communications at any time by contacting us or using an available unsubscribe option in the communication.

Transactional or service-related communications, such as order confirmations and important account or service notifications, may still be sent where necessary.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, legal requirements, or privacy practices.

When we make changes, the updated version will be published on this page with a revised Effective Date. We encourage you to review this page periodically to remain informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Evangel Publishing Pvt. Ltd.

Address:
401, 4th Floor, Pooja Tower,
Rohit Kunj Market, Pitampura,
Delhi-110034, India

Phone: 011-42637878

Email: info@evangelpublications.com

Website: epmedicalbooks.com

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.